Last Updated: October, 2026

This Privacy Policy explains how 武汉爱物极物科技有限公司 (referred to as “Nivoa,” “we,” “us,” or “our”) processes information in connection with the Nivoa mobile application and related services (the “Service”). Nivoa enables adults to discover other users, connect through one-to-one video conversations, communicate by messages, and use associated social features that are available in their version of the application.

We ask you to read this Policy before using Nivoa. Our collection, use, storage, and disclosure of personal information depends on which features you use, the permissions you grant, and applicable law. Where a separate permission or consent is legally required, we will request it through the appropriate interface. This Policy should be read together with the Nivoa Terms of Use, Community Guidelines, and Child Safety Standards.

When you register, log in, or maintain an account, we process information needed to identify and manage the account. Depending on the sign-in method and fields presented, this may include an account identifier, display name, age or date-of-birth information, gender if provided, authentication credentials or tokens, contact details if requested, and the account information shared by a supported sign-in provider. You may choose to add a profile photo, biography, interests, languages, or other profile details.

Profile details you choose to make visible may be displayed to other users. Do not include sensitive information in your profile that you do not want others to see.

The Service allows users to exchange messages and participate in live video or audio interactions. We process information required to transmit these communications, including the relevant user identifiers, timestamps, connection status, and technical metadata. We may process messages, images, profile content, or other content you share so the intended recipient can receive it.

Video and audio content is processed to transmit live communications. Content or relevant evidence may also be processed for safety investigations when it is submitted in a report or is otherwise lawfully available. If additional recording or content-analysis features are offered, applicable in-app notices and permissions will explain those features. Another participant may independently capture or redistribute content you share, so please communicate carefully.

We may receive technical data necessary to operate, secure, and improve Nivoa, such as IP address, device and app identifiers, device model, operating-system version, app version, network connection details, crash and performance logs, event timestamps, feature usage, matchmaking and call metadata, and security or fraud indicators. If analytics or advertising technologies are enabled, their use is subject to the applicable notices, permissions, and consent choices.

Nivoa uses camera and microphone access to provide live video and audio communication, subject to device permission controls. If you select a profile image or choose to share media, Nivoa may access the files you select. You can revoke permissions in your device settings, although related features may then be unavailable. Precise device location, if needed for a specific feature, is accessed only with the applicable disclosure and device permission.

If purchases, coins, gifts, subscriptions, or other paid features are offered, we process product identifiers, transaction references, purchase history, amounts, entitlement status, and related fraud or customer-support information. Payments handled by an app store or payment provider are subject to that provider’s processing and terms. We do not need to receive your complete payment-card number or security code when payment is handled directly by those providers.

When you contact support or submit a report, we process the details you provide, the relevant account or interaction identifiers, attached evidence if permitted, and the investigation or enforcement outcome. For reports involving suspected child sexual abuse or exploitation, do not download, reproduce, or forward suspected illegal material; report the account and incident instead.

We process information, as appropriate, to create and manage accounts; authenticate users and apply age restrictions; recommend connections; deliver video calls, messages, profile features, and purchases; provide customer support; maintain service stability; detect misuse, fraud, harassment, exploitation, and policy violations; investigate reports; protect users and our legal interests; comply with applicable law; and measure or improve the Service.

Where applicable law requires a legal basis, processing may rely on performance of a contract, legitimate interests subject to your rights, compliance with legal obligations, protection of vital interests, or consent for specific activities. Consent may be withdrawn where the law provides that right; this does not necessarily affect processing already carried out lawfully.

We may disclose information as needed to: (a) hosting, storage, content-delivery, infrastructure, authentication, analytics, payment, security, moderation, and customer-support providers acting for us; (b) another user when you intentionally share your profile or content or interact with that user; (c) app stores and payment providers in connection with transactions; (d) competent public authorities, child-protection organizations, or law enforcement when required or permitted by applicable law; and (e) parties involved in a lawful corporate reorganization or transfer, subject to appropriate safeguards.

We do not grant service providers an unlimited right to use personal data for unrelated purposes. Third-party services have their own terms and privacy notices where they process information independently. If use of an advertising or other integration constitutes legally defined “sale” or “sharing” of personal data in your jurisdiction, we will provide the disclosures and choices required by that law.

To operate an international communication service, information may be processed or stored in countries outside your residence, including locations where our suppliers operate. Where required, we implement applicable safeguards for international transfers and honor legal restrictions on transfers. Privacy laws and protections may differ across jurisdictions.

We use measures intended to protect personal information against unauthorized access, loss, alteration, and disclosure, including access controls, monitoring, and appropriate technical safeguards. No internet or mobile service can guarantee absolute security. Please protect your login credentials and report suspected account compromise to qiang@aiwujiwu.tech .

We keep information only for as long as reasonably necessary for the disclosed purposes, including providing active accounts and purchases, resolving support requests, handling safety incidents, maintaining security, and meeting applicable legal obligations. Periods may differ by data type and legal requirement. We delete, de-identify, or otherwise securely dispose of information when no longer needed, unless lawful retention is required.

You may request deletion of your account and associated personal data through the account-deletion function provided in Nivoa or by contacting qiang@aiwujiwu.tech . You may also request deletion using the contact details in this Policy. Certain records may be retained only where necessary under applicable law, for security, or for resolving outstanding obligations; these exceptions will be explained when applicable.

Depending on the law where you live, you may have rights to obtain information about personal data processing; request access or a copy; correct inaccurate data; request deletion; restrict or object to certain processing; withdraw consent; request portability; and complain to a competent privacy authority. We may need to verify your identity before acting on a request and may decline or limit requests where permitted by law. Contact qiang@aiwujiwu.tech to exercise your rights.

You may also edit available profile fields, adjust notification and device permissions, block or report other users, and choose what you share in chats or calls. Content already viewed or saved by others may not be recoverable.

Nivoa is intended only for individuals aged 18 or older. We do not knowingly permit users under 18 to maintain accounts. If we identify an underage account or learn that we collected a minor’s information in violation of this Policy, we will take appropriate steps to restrict access and delete relevant information, subject to lawful preservation requirements. Nivoa prohibits child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). For an in-app child protection report, choose Child Safety (CSAE) in the reporting flow. See our Child Safety Standards for reporting procedures and contact qiang@aiwujiwu.tech for concerns.

If Nivoa uses a website, web-based login, or embedded web content, cookies or similar technologies may be used for authentication, essential functions, preferences, security, and analytics. Where optional tracking requires consent, we will provide the required notice and choices. Your browser or device may offer controls over certain technologies; disabling essential features may affect functionality.

We may revise this Policy to reflect changes in the Service, information practices, law, or security requirements. We will update the “Last Updated” date and provide any additional notice or obtain consent required by applicable law before material changes take effect.

Operator: 武汉爱物极物科技有限公司

Application: Nivoa

Email: qiang@aiwujiwu.tech

For privacy requests, account-related questions, and reports concerning data handling, please contact us using this email address.